As part of Community First Medical Center’s mission to provide compassionate medical and nursing care that promote our patients’ well-being, we offer several financial assistance programs to help patients with their health care costs.
Qualifying for financial assistance
Our financial counselors or customer service representatives will perform a financial assessment to determine which one of the following programs is the best fit for you:
- Financial assistance (charity care): Your hospital bill can be discounted up to 75-100 percent if your income is 200 percent of the Federal Poverty Guidelines (family size adjusted) or less.
- Uninsured patient discount: CFMC offers Illinois residents a 50 percent discount to all uninsured patients.
- Catastrophic Discount: CFMC limits the out-of-pocket costs when medical debts specific to medical care at our hospital exceed 15 percent of the patient’s family gross income.
- Payment plans: CFMC assists patients with their financial obligations by establishing payment arrangements. Payment plans can be set up by contacting counselors or customer service representatives to determine an appropriate interest-free monthly payment plan that works for your financial situation.
- Presumptive charity care: CFMC offers patients presumptive charity care if patients participate/meet any of the following requirements: WIC card, SNAP documents, Section 8 Housing, Illinois Free Lunch and Breakfast Program, LIEHAP (Low Income Home Energy Assistance Program), State – Funded Prescription Programs, Illinois Housing Development Authority’s Rental Housing Program, deceased with no estate, homeless.
Additional resources
- For more information about the Federal Poverty Guidelines, view the Federal Register of poverty guidelines.
Contact us
- Financial counselors: (773) 794-7626, Monday through Friday, 8 a.m. to 4:00 p.m.
- Customer service representatives: (877) 497-0594 Monday through Friday, 8:30 a.m. to 3:30 p.m.
To be evaluated for financial assistance programs, download and complete the Financial Assistance Application (English| Spanish | Polish)
After filling out the form, please mail it to:
Community First Medical Center
Customer Service
5645 W. Addison
Chicago, IL 60634